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Questions and Answers
Some useful questions and answers about our cleaning services
- How much do you charge?
- Each property is different in terms of size, and requirements of the client. We are more than happy to visit you to give a free, no obligation Quote. Please telephone or email our office in the first instance.
- What is your regular minimum clean?
- We offer a minimum 2hr regular clean ( 2 ladies for an hour in total ) prices include VAT, cleaning equipment and materials. Herne Bay / Whitstable £81.00 Canterbury £85.50
- Do I have to book regular cleaning or can I have a one off clean?
- Of course you can have a one off clean, we carry out end of tenancy cleans, moving in and out cleans, builders cleans, the list is endless!
- Do I have to be in when the cleaners call?
- No, we do have a secure key holding system, our Team Leaders are used to turning off alarms and resetting when leaving, all of our staff are extremely security conscious.
- Do you take the Kent Card?
- Yes we accept the Kent Card – all you need to do is notify us that you will be using one when you make your booking.
- What if I need to cancel my clean?
- If you need to cancel a clean because of a holiday, appointment etc. or if you need to change the day, just telephone our office with as much notice as possible please.
- Do I have to sign a contract with you?
- No, we like you to continue to use us because you are happy with our service.
- Can I choose which day the cleaners will call?
- We will try our best to call on your preferred day.
- Do I have to have the cleaning every week?
- Not at all, you can have fortnightly, three weekly or four weekly cleaning.
- Do I have to supply anything?
- Our staff will bring all of the cleaning materials and equipment with them.
- What is your cancellation policy?
- We ask for 48hrs notice when cancelling or changing a clean to avoid a charge, unless it is an emergency / unavoidable.
What do our customers think?
"Just one word about the cleaning............ FANTASTIC!!!"
Mr and Mrs E of Elham
Covering South East Kent
Our Services Include
- Cleaning bathrooms, showers and toilets.
- Removing limescale and cleaning tiled walls.
- Dusting all fittings and furnishings.
- Sweeping and washing floors.
- Cleaning kitchen work surfaces.
- Cleaning appliance exteriors.
- Cleaning kitchen sinks.
- Cleaning glass doors.
- Ironing Service.
- Undertaking general tidying, including air freshening.
- Vacuuming upholstery and all carpets.
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